Conservatory Doctor - Why does every town seem to have one?
Look at any small claims court records or customer complaints at the CAB or Trading
Standards, most building complaints relating to house extensions are for conservatories. It is my theory that is
this down to the fact that most are constructed without any Building Control supervision or client advisor such as
their own house extension designer or architect to maintain some form of basic standard or quality control.
Not all Conservatory suppliers, installers or manufactures are tarred with the same brush. Many offer well
organised superior levels of product and service but regretfully many do not. The main reason for this in my
opinion is nothing to do with cowboy builders but more to do with sub-divisions of each work element and the lack
of onsite management and control.
In a nutshell, if you let a conservatory installer who is usually a sub-contractor on a price, install the
foundations, base and framework of the conservatory without adequate supervision for maintaining quality control,
they will take shortcuts. Their whole motivation for your house extension conservatory is to get in and get out as
quick as possible for the price being offered by the conservatory suppliers.
On site management supervision is key but this very rarely happens due to cost cutting. Therefore 50% of all
conservatories built within their first two years will suffer from a defect. The two major areas of complaints are
usually from adverse settlement due to shallow foundations pulling the abutments away from the original property
and leaks caused by poorly installed glazed roof panels.
Hence the arrival of the conservatory doctor which I think was spawned from some TV home improvement show but
the term does explain what the service provider does with a little lateral thinking. These people are usually
ex-conservatory installers and glazers and know how it should be done. Most experienced and long term Conservatory
Doctors will sort out your problem for you within a one day visit simply because they know what they are doing and
is often preferable to some low level dodgy European being called in on minimum wage by the original conservatory
supplier.
Sorry to be cynical like this but these are typical experiences of many years looking at defective
conservatories. Long live the Conservatory Doctor provide they are genuine.
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